Terms and Conditions

Hibaja's Terms and Conditions — Complete Guide for Members

Read these Terms and Conditions carefully before using our Platform. By opening an account with hibaja, you are deemed to have accepted all these terms.

Last updated: January 2026
Table of Contents

Important Notices

Read these Terms and Conditions in full before opening an account with hibaja. These terms create a legal agreement between you and hibaja. If you do not understand any part, contact our support team.

1. General Terms

Hibaja (hereinafter referred to as the "Platform" or "we") is an online gaming and entertainment service provider. These Terms and Conditions apply to all services offered through the hibaja website and mobile application.

By registering with hibaja or using the Platform, you acknowledge that you have read, understood, and fully accepted these Terms and Conditions. If you disagree with any part of these terms, you are advised not to use the Platform.

  • Hibaja reserves the right to modify these Terms and Conditions at any time.
  • Continued use of the Platform after changes means you have accepted the new terms.
  • All games and services offered by hibaja are provided for entertainment purposes.
  • Hibaja reserves the right to modify, suspend, or discontinue any service at any time.

2. Account Registration & Use

To obtain membership with hibaja, you must register with accurate and complete information. Each person may open only one account. Creating multiple accounts is strictly prohibited and may result in account termination.

  • At registration, you must provide your correct name, date of birth, and contact information.
  • Keeping your account password confidential is entirely your responsibility.
  • Account information must not be shared with others.
  • If you suspect unauthorized access to your account, notify hibaja support immediately.
  • If information provided during registration is false or misleading, your account may be terminated.
  • Failure to respond to KYC requests may result in withdrawal holds.

Only one account may be managed from a single device or household. Violation may result in closure of all accounts.

3. Age Limits & Eligibility

Hibaja is available only to individuals aged 18 and above. Minors are strictly prohibited from opening accounts or using the Platform. hibaja may request age verification proof at any time.

During or after registration, hibaja may request your ID, national ID, or other government documents. If you fail to provide these documents or verification is unsuccessful, your account may be temporarily suspended.

  • The registrant must be at least 18 years of age.
  • Minors are also completely prohibited from managing accounts.
  • Family members are responsible for preventing minors from using the Platform.
  • Winnings obtained through false age registration may be forfeited.

4. Deposit & Withdrawal Policy

Hibaja supports multiple payment methods including mobile banking and e-wallets. Deposits are typically processed instantly. KYC verification is mandatory for withdrawals.

  • Deposits and withdrawals must be made only from payment accounts registered in your own name.
  • Deposits or withdrawals through third parties are completely prohibited.
  • Withdrawal requests are typically processed within 24-48 hours.
  • Hibaja may hold withdrawals pending verification for suspicious transactions.
  • Minimum deposit and withdrawal limits are displayed on the Platform and may change.
  • If a transaction appears suspicious, hibaja may inform relevant authorities.

Money laundering or fraudulent transactions are punishable offences. hibaja takes strict action against such activities.

5. Bonus & Promotion Terms

Hibaja offers various bonuses and promotions, including Welcome Bonus, Deposit Bonus, Cashback, and Free Spins. Each bonus has specific terms and conditions that must be read before use.

  • Bonuses must meet the specified Wagering Requirement to be withdrawn.
  • A promotion may not be used more than once.
  • Bonus misuse or attempts to claim bonuses through multiple accounts may result in account closure.
  • Not all games can be played with bonus funds — the eligible games list is available on each promotion page.
  • Hibaja may modify or cancel bonus offers at any time.
  • A minimum deposit may be required in your account before claiming a bonus.

Detailed bonus terms are always listed separately on the promotion page. We recommend reading them carefully.

6. Gaming Policy & Fair Use

Hibaja is committed to ensuring a fair and enjoyable gaming environment for all members. All game results are governed by RNG (Random Number Generator) technology, which is completely neutral.

  • Attempting to manipulate game results or using software to cheat is prohibited.
  • Playing with bots or automated software is strictly prohibited.
  • Collusion with other members while gaming is a serious violation.
  • Attempting to profit from game technical errors or bugs is prohibited.
  • In case of technical issues affecting game results, hibaja reserves the right to make a determination.

7. Account Closure & Restrictions

Hibaja reserves the right to suspend or permanently close any account without notice in the following circumstances:

  • Upon violation of any provision of these Terms and Conditions.
  • Registration with false information.
  • If you operate multiple accounts.
  • If engaged in fraudulent activity.
  • Abusive or disrespectful treatment of other members or staff.
  • Upon court or regulatory authority order.

To close your account, contact the support team. Self-exclusion options are also available.

8. Limitation of Liability

Hibaja is committed to providing the highest standard of service through its Platform. However, our liability is limited in certain circumstances, which members should be aware of.

  • Hibaja is not responsible for game interruptions due to internet disconnection or technical errors.
  • Hibaja is not directly liable for issues with third-party payment providers.
  • Hibaja is not liable for service disruption due to force majeure circumstances (natural disasters, war, cyberattacks).
  • Hibaja is not liable for losses resulting from unsecured account credentials.

Our support team is always ready to help with any technical issues.

9. Privacy & Data Protection

Hibaja prioritizes the protection of member personal information. Your data is used only for necessary purposes according to our Privacy Policy.

  • Your personal information is not sold to third parties.
  • Information may be used for identity verification and legal compliance.
  • All information is protected with SSL encryption.
  • To learn more, visit us Privacy Policy Read.

10. Terms Changes & Communication

Hibaja reserves the right to update these Terms and Conditions at any time. Members will be notified on the Platform with the effective date of changes. For significant changes, notification will be sent via email or app notification.

For any questions or complaints regarding these Terms and Conditions, contact our 24/7 support team. We typically respond within minutes.

  • Using the platform after terms changes means you accept the new terms.
  • Hibaja's decision in dispute resolution shall be considered final.
  • Any legal disputes shall be resolved in accordance with applicable law.

Use of hibaja Key Features

By adhering to our rules, you can enjoy these benefits with certainty.

Secure Transactions

All hibaja transactions are secured with SSL encryption. Your funds and information remain secure at all times.

Fair Gaming

All game outcomes are determined by RNG technology. No manipulation — results are completely fair.

Fast Withdrawal

Withdrawal requests are processed quickly when KYC is completed. Minimal wait times.

24/7 Support

Our Bengali-speaking support team is always here to assist with any concerns.

Transparent Bonus Policy

Each bonus has clearly stated terms. There are no hidden conditions.

Responsible Gaming

Budget limits and self-exclusion options are available to all members.

Read the terms? Start now!

Register under hibaja's rules and enjoy the best online gaming experience in Bangladesh.

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