Responsible Gaming 18+ only

Hibaja Responsible Gaming – Enjoy within limits

Gaming at hibaja means more than just fun — it means responsibility. We want you to stay in control, enjoy yourself, and seek help when needed. This page is built for you.

18+

Age verification mandatory

24/7

Support is always here for you

5 minutes

Self-Exclusion activation time

100%

Personal information protected

Our Responsible Gaming features

At hibaja, we've equipped you with multiple tools to keep your gaming experience safe and controlled.

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limit. There's no way to go beyond your budget.

Time Limits & Reminders

Playing for too long? hibaja will remind you. Set a session timer and take a break.

Cool-Off breaks

Want to take a break for a while? You can pause your account temporarily for 24 hours to 6 weeks.

Self-Exclusion

Consider long-term Self-Exclusion if needed. Options to stay away from the platform for 6 months to 5 years.

Reality Check Tool

Check your history anytime — how long you've played, how much you've lost or won. Accurate information makes decisions easier.

Expert support

If you have concerns about gaming, our trained support team will guide you on the right path. Support, not judgment, is our goal.

What is Responsible Gaming and why it matters


At hibaja, we believe gaming should be a form of entertainment — not a source of stress or problems. Responsible play means knowing your limits, staying within budget, and seeing gaming as a small part of your life.

Online gaming is growing rapidly in Bangladesh. Many use hibaja for entertainment and have great experiences. But for some, it can spiral out of control. That's why hibaja has special provisions for Responsible Gaming to prevent that situation.

Remember — gaming at hibaja is entertainment, not income. Always play with money you can afford to lose.

Warning: Gambling or online gaming addiction is a real problem. If you or someone close to you feels like you're losing control, contact hibaja's support team immediately. Seeking help is not weakness — it's courage.

Check yourself — do you have these signs?


Problematic gaming doesn't happen overnight — it builds gradually. Ask yourself these questions:

Do you keep playing to recover lost money?

Hiding your gaming from family or friends?

Want to stop playing but can't?

Borrowing money or dipping into savings to play?

Feeling restless or irritable when not playing?

Unable to spend time on work, studies, or family?

If two or more answers above are "yes", it's time to take action now. Use hibaja's Self-Exclusion or limit-setting tools, or talk to our support team.

Our tips for safe gaming


Build simple responsible gaming habits at hibaja. Follow these and gaming will always be a joyful experience:

  • Set your budget before you play and never deposit more than that.
  • Instead of playing more to recover losses, take a break.
  • Don't play while drinking or under mental stress — you can't make good decisions then.
  • Set your own limits while playing — think in terms of hours.
  • Spend time with family and friends; don't make gaming the center of your life.
  • Winning doesn't mean you'll always win — luck changes; keep that in mind.
  • Regularly review your account — how long you've played, how much you've lost.

How to set limits


1

Log into your account

Log into your hibaja account and go to the "Account Settings" section.

2

Look for the "Responsible Gaming" option

Click the "Responsible Gaming" tab in Settings.

3

Choose your preferred limit

Set deposit limits, time limits, or Self-Exclusion — whatever you need.

4

Ensure

Save changes. Lowering limits takes effect immediately; increasing limits requires a 24-hour waiting period.

5

Get support help

If something goes wrong or you can't find settings, let us know in the support chat — we'll help.

Learn more about Self-Exclusion


Self-Exclusion is Hibaja's strongest Responsible Gaming tool. When activated, you cannot log in, deposit, or play on your account for the specified period.

  • Short-term: Up to 6 months — for your first break.
  • Long-term: 1 to 5 years — for serious concerns.
  • Permanent: You can also choose to close your account permanently.

During Self-Exclusion, Hibaja will not send you any promotional messages. After the period ends, you must wait an additional 7 days before reactivating — this prevents decisions made in the heat of the moment.

Protection of Minors


Hibaja strictly prohibits access for anyone under 18. Age verification is mandatory during registration, and additional identity checks are performed in suspicious cases.

If you're a parent and want to prevent your child from accessing such platforms, use parental control software on their device. Never leave your hibaja account logged in on your child's device.

Ways to get help


Gaming addiction is a mental health issue — there's no shame in it. Asking for help solves half the problem. Contact hibaja's support team directly — they won't judge, only help.

Also talk to family or trusted friends. Consulting a mental health professional is also the right step. Remember, seeking help in time is the mark of a responsible person.

Frequently Asked Questions

Frequently asked questions about Responsible Gaming.

Yes, reducing your limit takes effect immediately. However, if you want to increase your limit, you must wait 24 hours. This is intentional to prevent increasing limits in the heat of the moment.

No, you cannot log into your account during Self-Exclusion. Deposits, play, and all transactions are completely blocked. After the period ends, your account will be reactivated following an additional 7-day cooling-off period.

Talk with empathy, not criticism. Encourage them to contact hibaja's support team. If needed, suggest consulting a mental health professional. Remember, your support is their greatest strength.

Cool-Off is a short-term break — from 24 hours to 6 weeks — to step back from mild fatigue or stress. Self-Exclusion is a long-term or permanent solution — from 6 months onward — for serious issues.

hibaja offers 24/7 Live Chat support. Log into your account and click the chat icon. You can also email us at [email protected].
Safe and responsible

Play with joy, stay within limits

Join hibaja and enjoy a safe and fun experience using our Responsible Gaming tools.

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