Hibaja Privacy Policy – Your Data, Our Responsibility

Introduction & Consent

---

Hibaja (hibaja.onl) is a trusted online entertainment platform for users in Bangladesh. Your privacy is one of our top priorities. This Privacy Policy explains how Hibaja collects, uses, stores, and protects your personal information.

By browsing our website or creating an account, you are agreeing to this Privacy Policy. If you disagree with any part of it, please contact us or discontinue use of the service.

What Information We Collect

---

We collect the following types of information to register your account and provide our services:

• Identification Information: Full name, date of birth, and national ID number (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: Mobile banking number or bank account details (for transaction processing only).
• Technical Information: IP address, browser type, device information, and cookie data.
• Usage Information: Which games you play, how long you spend on the platform, and which sections you prefer.

We never ask for unnecessary or excessive information. Only what is strictly required is collected.

How We Collect Information

---

Hibaja collects information through three main methods. First, Directly from you — when you register, update your profile, or contact our support team. Second, Automatically — via cookies and tracking technologies while you browse the website. Third, Via Third Parties — such as relevant information from payment processors or identity verification services.

Purpose of Data Use

---

Hibaja uses your information for the following purposes:

• To create and manage your account and verify your identity.
• To process financial transactions, including deposits and withdrawals.
• To personalize your gaming experience and offer you relevant promotions.
• To prevent fraud and unauthorized access.
• To meet legal and regulatory obligations.
• To improve platform quality and develop new features.
• To provide customer support and resolve issues.

We never sell your data to advertisers or use it for unnecessary purposes.

Data Sharing & Third Parties

---

Hibaja shares information with third parties only in strictly limited circumstances:

• Payment Processor: Only the necessary information is shared with mobile banking or bank partners to process transactions.
• Identity Verifier: With KYC (Know Your Customer) service providers to meet legal compliance requirements.
• Law Enforcement: When required by a court order or legal obligation.
• Technology Service Provider: For server hosting or security services — they are bound by strict confidentiality agreements.

Outside of the cases above, Hibaja does not share your data with anyone. Our partner organizations are held to the same privacy standards.

Cookie Policy

---

Hibaja uses cookies on its website to enhance your browsing experience. We primarily use three types of cookies:

• Essential Cookies: Essential for maintaining login sessions and keeping the site's core functions running.
• Statistical Cookies: To understand which pages users visit and how many, using fully anonymized data.
• Preference Cookies: To remember your language or display preferences.

You can disable cookies at any time through your browser settings, though some features may not function correctly as a result.

Data Retention & Period

---

Hibaja retains your information only for as long as necessary. The general rules are:

• All information is retained for the duration that your account remains active.
• After account closure, financial records are retained for up to 5 years as required by legal obligations.
• Marketing-related data is deleted immediately after you unsubscribe.
• Technical logs are retained for a maximum of 90 days.

Your Rights

---

As a Hibaja user, you have the following rights, and we respect each of them:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
• Right to Object: You can object to the use of your data for specific purposes.
• Right to Portability: You can receive your data in a standard, portable format.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

Security Measures

---

Hibaja applies industry-leading security measures to protect your data. Our security framework includes 256-bit SSL/TLS encryption, Two-Factor Authentication, regular security audits, and automated suspicious activity detection.

That said, no system on the internet is 100% secure. Please keep your password safe, do not share it with anyone, and always log out after using an unfamiliar device.

Minor Protection

---

Hibaja is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration. If an underage account is identified, it will be closed immediately and all associated data deleted.

If a parent or guardian suspects their child is using Hibaja, please contact our support team directly — we will act promptly.

Policy Changes

---

Hibaja may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or a notice on the site. Continued use of the site after changes are made will be taken as your acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page, so it is worth checking back occasionally.

Contact Us

---

If you have any questions or concerns about this Privacy Policy, please reach out to our dedicated privacy team. We are always here to help and committed to resolving any issues promptly.